You can watch this happy dude dancing all day long at the top right corner of this blog. Sure, it can be puzzling to see him rockin’ that tool belt. Does such a creature actually exist? Is there anything besides the lunch buzzer or breaking away from work that really makes a maintenance technician happy? And what about their supervisors and managers? Ever see them smile (let alone dance)?
I’ve worked in the plant maintenance industry for years. How did KPI’s look in those days? Here is an example KPI in 1988: “Keep the machines running”. Fresh out of engineering school and thrown into the corporate engine, my life was all about keeping the conveyor belts running. That was the priority (and still is, but said differently) at United Parcel Service so that little Jimmy would get his red wagon in time for Christmas. Although we had noRead More
I recently spent some time helping a well-known yogurt manufacturer improve their visibility into their daily maintenance process. Their CMMS product is 10 years old, not updated with the correct patches, and the reporting software is equally as ancient. The manager in charge of maintenance performance seemed less stressed this time as compared to last. During my first visit he was newly appointed as the person who would take their CMMS and revamp the plant maintenanceRead More
“My facilities personnel are busy people. They need to be out in the field getting work done … not sitting in front of a computer.” This familiar complaint has been repeated by my many facilities managers for quite sometime. Their plea for help usually goes unanswered like someone yelling into a canyon and hearing the echo of their own voice. But, thanks to advances in Computerized Maintenance Management Software (CMMS) technology, maintenanceRead More